Frequently asked questions to help you buy a voucher, a gift box or an item - HOTEL LE CHABICHOU
Are gift boxes sent immediately after purchase?
Your gift box is sent immediately after purchase in digital format. You can also receive a gift pouch version at your home to give in person at HOTEL LE CHABICHOU.
Is it possible to come to your establishment to purchase a gift box?
You can purchase our gift boxes directly from our e-commerce website. The boxes are available in digital format or as a gift pouch delivered to your home, with a reservation possible at the HOTEL LE CHABICHOU establishment.
Can the gift check be sent directly to the beneficiary without showing the amount?
It is perfectly possible to send the gift box directly to the recipient without them knowing the amount. To do this, select the 'Hide the amount' option when placing your order, and the box will be shipped without any price indication at HOTEL LE CHABICHOU.
How do I choose the delivery method for the box (email, mail, in-store pickup)?
You can choose to send your gift box by email, by post, or to pick it up in person when finalizing your order. The box is sent immediately in digital format, and a gift box version can be delivered to your home. Your loved one can then book their dates at the HOTEL LE CHABICHOU establishment.
Can I buy multiple gift boxes online for different people?
You can certainly purchase multiple gift boxes online for different people. Each box will be personalized according to your wishes and sent to the address of your choice. Take advantage of this opportunity to delight your loved ones with the unique experiences offered by HOTEL LE CHABICHOU.
How do I create a group fund and invite people?
To create a group gift and offer an exceptional moment to your loved ones, select the dedicated option when purchasing your gift box. You can then invite participants by email or via a shareable link. The beneficiaries can book their dates directly with our establishment, HOTEL LE CHABICHOU.
How can I choose the amount for a gift card?
The HOTEL LE CHABICHOU gift boxes are available in predefined amounts, ranging from €85 to €395 per person. You can choose the option that best fits your budget among the proposed experiences, such as the gastronomic dinner or wellness treatments.
How can I log in to my account?
To access your account, enter your email address and password on the login page. If you have forgotten your password, use the reset option available on the same page. You will then be able to manage your gift boxes within our establishment HOTEL LE CHABICHOU.
How can I empty my cart?
To empty your cart, go to the top right of the page, click on the cart icon, then click the 'Empty Cart' button at our establishment HOTEL LE CHABICHOU.
Can I purchase multiple gift vouchers at the same time?
You can certainly purchase multiple gift boxes at the same time. They will all be included in your order and you can give them to your loved ones for a unique experience at our establishment, HOTEL LE CHABICHOU.
How do I remove a gift box from my cart?
To remove a gift box from your cart, click on the delete icon next to the concerned item. You can also empty your entire cart using the dedicated option on our HOTEL LE CHABICHOU website.
How do I purchase or give a gift box?
To offer a gift box from HOTEL LE CHABICHOU, choose your box from our gastronomic and wellness experiences, add it to your cart and personalize it with a message. Your gift box will be sent to you immediately in digital format, with the option to receive a gift pouch version at your home.
Can we give a gift certificate and let the recipient choose the experience?
Absolutely, our gift boxes allow the recipient to choose the experience they like from our various options. They can thus fully enjoy their moment of relaxation or gastronomy according to their wishes, at our establishment HOTEL LE CHABICHOU.
Can I modify or cancel my order?
Changes or cancellations to your gift box order depend on the conditions specified at the time of purchase at our establishment, HOTEL LE CHABICHOU.
Is the gift box customer service reachable by email?
You can send us an email at the address indicated on our website for any questions regarding your gift box. We commit to responding within 48 business hours, at our establishment HOTEL LE CHABICHOU.
Is the gift box customer service reachable by phone?
The customer service of HOTEL LE CHABICHOU is reachable by phone from Monday to Friday, 9 AM to 6 PM, as well as by email and online form.
Can I check the status of my gift box online?
You can check the status of your gift box online via your personal account on our website. Log in with the credentials provided at the time of purchase to track your order at our establishment HOTEL LE CHABICHOU.
Is there an online chat available for questions about gift boxes?
An online chat service is available on the HOTEL LE CHABICHOU website to answer your questions about gift boxes. The chat opening hours are indicated on the contact page.
Is there a dedicated customer service for gift boxes?
Our customer service team is at your disposal for any questions regarding your gift box. You can reach us by phone, email, or through our online form for any assistance needed while using your gift box at our establishment, HOTEL LE CHABICHOU.
Is there a dedicated FAQ for gift boxes?
Here you will find answers to your questions about the use and validity of your gift box. All the necessary information to fully enjoy your experience at our establishment HOTEL LE CHABICHOU is available in this FAQ.
Is spa access included in my gift box?
Access to the spa is included in some HOTEL LE CHABICHOU gift boxes, such as the Tea time and spa or the Lunch and spa. Check the details of your gift box to confirm this option.
Does the recipient of a gift box have access to the same services as other customers?
The recipient of an HOTEL LE CHABICHOU gift box enjoys the same services as other guests, subject to the establishment's conditions.
Is the detail of the services included in my gift box specified?
The services included in your gift box are detailed on the box or in the information booklet that comes with it. You will find all the necessary information to fully enjoy your experience at our establishment, HOTEL LE CHABICHOU.
Is parking included in my gift box?
Parking is not included in the HOTEL LE CHABICHOU gift boxes.
Is breakfast included in my gift box?
The HOTEL LE CHABICHOU gift boxes do not include breakfast. Please check the included services when booking your stay.
Is special attention given to the recipient of a gift box?
The recipient of a gift box at Le Chabichou will enjoy special attention, with unique and precious experiences such as customized treatments or gastronomic dinners, at our establishment HOTEL LE CHABICHOU.
Is a welcome drink included in my gift box?
Most of our gift boxes include a welcome drink to enhance your stay. You can enjoy this gesture upon your arrival at HOTEL LE CHABICHOU.
Should we bring towels to the Spa?
Towels are provided by the establishment during your spa session. Therefore, you do not need to bring any. Fully enjoy your moment of relaxation at HOTEL LE CHABICHOU.
Can I purchase multiple gift boxes for my company's employees and customize them?
You can certainly purchase multiple gift boxes for your employees and customize them according to your preferences. Customization options are available for each box, directly on the website of the establishment HOTEL LE CHABICHOU.
Is it possible to purchase multiple gift boxes for my clients and send them directly in digital or paper format?
You can purchase multiple gift boxes and send them directly to your clients, either in digital format or in paper format. The boxes are customizable according to your preferences and are sent immediately after purchase, with home delivery in gift envelope format if you wish. Take advantage of this opportunity to offer an exceptional experience at our establishment, HOTEL LE CHABICHOU.
Do you offer preferential rates for bulk purchases?
Volume discounts are available for large quantity purchases, with a customized quote based on the ordered volume at HOTEL LE CHABICHOU.
Do you offer an advantageous and personalized solution for works councils (CSE)?
Custom solutions are available for corporate committees, with preferential rates and customization options for your gift boxes, directly from our official HOTEL LE CHABICHOU store.
How do I correct an incorrect email address for a gift box?
To correct an incorrect email address on your gift box, provide your order number and the new details. The email address associated with your gift box will be updated according to the conditions of the establishment HOTEL LE CHABICHOU.
How can I leave a review for my gift box?
You can share your review of your experience by logging into your customer account. The terms may vary according to the conditions of the establishment HOTEL LE CHABICHOU.
How can I contact the store?
You can reach us by phone or through the online form available on our website during the opening hours indicated. The gift box is sent immediately in digital format, with the option to receive a gift pouch version at home. The beneficiary can then book their dates directly with the establishment HOTEL LE CHABICHOU.
Is there a dress code for the gift box?
To fully enjoy your gift box, elegant attire is recommended during your stay at HOTEL LE CHABICHOU.
From what age can I get a treatment?
The minimum age to receive a treatment at our establishment, HOTEL LE CHABICHOU, is generally 16 years old. The specific conditions of each gift box detail the rules to follow.
Is it absolutely necessary to make a reservation?
To fully enjoy your gift box, a reservation is necessary. You can choose your dates directly with the establishment HOTEL LE CHABICHOU.
How can one access the hotel from the airport?
To reach HOTEL LE CHABICHOU from the airport, you can choose a car or taxi transfer. The establishment HOTEL LE CHABICHOU is located in Courchevel 1850, a renowned ski resort, and shuttle services are often available from major airports such as Geneva or Lyon-Saint Exupéry.
Is the establishment accessible to people with reduced mobility?
The accessibility of HOTEL LE CHABICHOU for people with reduced mobility is ensured thanks to its adapted facilities. To fully enjoy your stay, you can benefit from rooms and services designed for optimal comfort at our establishment, HOTEL LE CHABICHOU.
Are pets allowed in the establishment?
Les animaux sont acceptés à l'HOTEL LE CHABICHOU, moyennant un supplément de 20€ par jour.
Where can I find the menus?
The menus are available on the detailed sheet of each gift box or directly on the website of the establishment HOTEL LE CHABICHOU. You will find a variety of gastronomic options there, including a 5-course dinner in our starred restaurant.
What are the hours of operation?
The operating hours of HOTEL LE CHABICHOU vary depending on the services and the seasons. You can enjoy the gastronomic and wellness experience in a luxurious setting, suspended between the sky and the snowy slopes of Courchevel 1850.
Is there parking available near the establishment?
HOTEL LE CHABICHOU offers a private parking lot for its guests, located right next to the chalet. This way, you can fully enjoy your stay without worrying about your vehicle.
What are the delivery methods for gift boxes/vouchers?
The HOTEL LE CHABICHOU gift boxes are sent immediately by email in digital format, with the option to receive a gift pouch version at your home.
Is postal delivery offered?
We offer to send our gift boxes by post. You can choose to send a digital gift box to your loved one immediately or opt for a gift pouch version to your home, with your establishment HOTEL LE CHABICHOU.
In addition to gift boxes, is it possible to order or have items delivered?
We offer only gift boxes for gastronomic and wellness experiences. For additional items, you can check the conditions of the HOTEL LE CHABICHOU establishment.
Is the gift box available in physical format?
You can choose between a digital gift box or a physical version to be delivered to your home. The recipient can then book their stay dates according to their availability at our establishment, HOTEL LE CHABICHOU.
Is the box presented in a neat packaging?
The HOTEL LE CHABICHOU gift box comes in a carefully crafted packaging, with a digital version sent immediately and a gift pouch delivered to your home for an elegant and personalized gifting experience.
Is the gift box available in a digital format (e-gift box)?
Yes, you can choose a digital gift box and receive it immediately by email for an instant redemption at HOTEL LE CHABICHOU.
Can the gift box be sent directly to the recipient?
You can send the gift box directly to the recipient when placing your order. The box is sent in digital format immediately, with the option to receive a gift pouch version at your home. This way, you benefit from the best rates directly from the HOTEL LE CHABICHOU establishment.
Do you deliver gift boxes internationally?
The HOTEL LE CHABICHOU gift boxes are delivered internationally, with varying shipping costs and delivery times depending on the destination. You can choose between immediate digital delivery or a gift pouch version sent to your home.
What are the delivery times for gift boxes by mail?
The HOTEL LE CHABICHOU gift boxes are sent in digital format immediately after purchase, and a gift pouch version can be shipped to your home. The delivery times for the physical version depend on your delivery address.
Is it possible to schedule a delivery date?
You can schedule the sending date of your gift box during your order. The box is sent immediately in digital format, with the option to receive a gift box version at your home. The recipient can then book their dates at our establishment HOTEL LE CHABICHOU.
Is express delivery available?
The delivery of your gift box is immediate in digital format. A gift envelope version can be sent to your home, depending on the options chosen during your order at HOTEL LE CHABICHOU.
How can I track my order?
You can track your order by logging into your account on our website. The sending of your gift box in digital format is immediate, and you can also receive a gift pouch version at your home. The beneficiary can then book their dates at our establishment HOTEL LE CHABICHOU.
Can I receive my gift box by email or mail?
You can receive your gift box by email or by mail, depending on your preference. The box is sent immediately in digital format, and a gift pouch version can be delivered to your home. These options are available when you place your order at HOTEL LE CHABICHOU.
What is the delivery time for my gift voucher if I choose postal delivery?
The delivery time for your gift voucher by post is immediate for the digital version. If you choose a gift pouch version to be delivered to your home, the delivery time depends on your location and postal services. Your gift box will be shipped from our official store HOTEL LE CHABICHOU.
If I cancel my reservation, is my gift box still valid?
In case of cancellation of your reservation at HOTEL LE CHABICHOU, your gift box remains valid. You can use it for a new reservation according to the establishment's conditions.
Can my gift box be extended if not used?
The extension of your gift box depends on the validity conditions indicated at the time of purchase. At HOTEL LE CHABICHOU, we do everything we can to offer you an exceptional experience.
Can my gift box be exchanged for another service?
Exchanging your gift box for another service is possible depending on availability and the establishment's conditions. You can enjoy a unique experience at our 5-star hotel, HOTEL LE CHABICHOU.
Can I cancel my reservation made with a gift box?
Cancellation of a reservation made with a gift box is possible according to the conditions specified at the time of purchase, at our establishment HOTEL LE CHABICHOU.
Can I modify my reservation made with a gift box?
Modifying your reservation made with a gift box depends on the conditions specified at the time of purchase. You can book your dates at the HOTEL LE CHABICHOU establishment.
Is there a cancellation period for gift box reservations?
The cancellation deadline for reservations made with a gift box depends on the conditions specified at the time of purchase, at our establishment HOTEL LE CHABICHOU.
Is it possible to reschedule without fees with a gift box?
Rescheduling is possible according to the conditions specified at the time of purchase of your gift box at our establishment, HOTEL LE CHABICHOU.
Can I convert my gift box into a gift card?
Gift boxes cannot be converted into gift certificates. However, you can use them to book a wellness or gastronomic experience at our establishment HOTEL LE CHABICHOU.
Are there special offers for events (weddings, Valentine's Day, Christmas...)?
Special gift boxes are available for events such as Valentine's Day, Christmas, or weddings. You can discover the available offers online to delight your loved ones with a unique experience at our establishment, HOTEL LE CHABICHOU.
Do you offer dedicated gift sets for groups, birthdays, or special occasions (bachelorette parties, stag parties)?
We offer gift boxes suitable for various occasions, including birthdays, gatherings with friends, or other celebrations. You will find unique experiences, such as a gastronomic dinner or a relaxing moment at the spa, to make these moments unforgettable at our establishment, HOTEL LE CHABICOU.
Are the gift boxes offered official and guaranteed without intermediaries or commission?
The gift boxes offered by our official store are guaranteed without intermediaries or commissions, with secure payment directly to the establishment. You benefit from the best rate and immediate digital delivery, with a gift envelope version sent to your home for an exceptional experience at HOTEL LE CHABICHOU.
Are the services included in the gift boxes identical to those consumed on site?
The services included in the HOTEL LE CHABICHOU gift boxes correspond to those offered by the establishment, such as gastronomic experiences and wellness treatments. You can choose from various options, like a 5-course gourmet dinner or a custom massage, to offer an exceptional experience to your loved ones.
Could I exchange a service for another at the time of booking (e.g., a massage instead of a facial treatment)?
The services offered in our gift boxes can be exchanged according to the availability and conditions of the establishment. For example, it is possible to replace a facial treatment with a massage, subject to availability. These exchanges are made directly during the booking with HOTEL LE CHABICHOU.
Is it possible to pay for a gift box by bank transfer?
Payment by bank transfer is possible to settle a gift box. The terms are specified at the time of purchase, in our establishment HOTEL LE CHABICHOU.
Is online payment secure?
Online payment is secure on our platform, ensuring the protection of your banking data. This way, you can shop with complete peace of mind to offer a gift box from the HOTEL LE CHABICHOU establishment.
Is payment via group or shared payment possible?
Payment via group or shared funds is not available at the moment. You can pay for your gift box by credit card, bank transfer, or PayPal when placing your order, directly with our establishment HOTEL LE CHABICHOU.
Are your gift boxes exclusive creations, specifically designed by your establishment?
The gift boxes from HOTEL LE CHABICHOU are specially designed to offer a unique experience of gastronomy and well-being, such as our 5-course gastronomic dinner or our custom massage.
Is it possible to pay in installments?
Payment in installments is possible according to the order terms at HOTEL LE CHABICHOU.
Is the payment deducted immediately upon ordering?
The payment for your gift box is debited immediately upon ordering. This allows for an immediate digital dispatch, with the option to receive a gift envelope version at your home. Enjoy this exceptional experience at our establishment, HOTEL LE CHABICHOU.
Can businesses pay via a specific payment method (administrative mandate, transfer...)?
Companies can pay by bank transfer or administrative mandate for the purchase of gift boxes at HOTEL LE CHABICHOU.
Are payments processed by a certified provider compliant with security standards (PCI DSS)?
Payments for HOTEL LE CHABICHOU gift boxes are secured by a certified provider compliant with PCI DSS standards.
When purchasing a gift box, do I keep the history of my orders?
You can view your order history in your customer account on our website. All the necessary information to use your gift box is available in your account, at HOTEL LE CHABICHOU.
Do you offer payment via PayPal, Apple Pay, or Google Pay?
You can pay for your gift box by credit card, PayPal, Apple Pay, or Google Pay. All payments are secure, and the gift box is sent immediately in digital format, with a gift envelope version sent to your home if you wish, at our establishment HOTEL LE CHABICHOU.
Can I receive an invoice after my purchase?
You will receive an invoice by email after your purchase at HOTEL LE CHABICHOU. You can also find it in your customer account on our website.
Can I pay for my gift box with a credit card (Visa, Mastercard, Amex)?
You can pay for your gift box with a Visa, Mastercard, or American Express credit card. Payments are secure and go directly to the HOTEL LE CHABICHOU establishment.
Can a promotional code be used?
You can use a promotional code when purchasing your gift box. Check its validity and usage in the general terms and conditions of our establishment HOTEL LE CHABICHOU.
What payment methods are accepted for purchasing a gift box?
For the purchase of a gift box, we accept payments by credit card, PayPal, and bank transfer. You get the best rate by purchasing directly from our establishment, HOTEL LE CHABICHOU.
Do you accept vacation checks?
We accept vacation checks for the purchase of our gift boxes, according to the conditions of the establishment HOTEL LE CHABICHOU.
Is it possible to add a personalized message to the gift box?
You can add a personalized message to your gift box during your order. This message will be included with the box for a unique touch at HOTEL LE CHABICHOU.
Can we add options to your gift box offers?
The gift boxes from HOTEL LE CHABICHOU can be customized according to the available options, such as adding a food and wine pairing for the gourmet dinner. Specific details are indicated for each box.
Do you offer premium packaging for gift boxes sent by mail?
You can choose a premium packaging for your gift box during your online order. A gift pouch version will be sent to your home, and the lucky recipient can book their dates at the HOTEL LE CHABICHOU establishment.
Can a gift box be customized for a special occasion (birthday, wedding...)?
You can customize your HOTEL LE CHABICHOU gift box with a message to mark the special occasion. The gift boxes from HOTEL LE CHABICHOU can be personalized to reflect the event you wish to celebrate.
How do I request a refund for a gift box purchased online?
The refund of an online purchased gift box is possible according to the terms of purchase. Details are specified during the order at our establishment HOTEL LE CHABICHOU.
If a paper gift box is lost, can you issue a new one?
In case of loss of your paper gift box, a duplicate can be sent to you subject to availability. The digital gift box is sent immediately after your purchase, allowing you to offer it without delay. You can customize your gift box with all your wishes at HOTEL LE CHABICHOU.
Can partially used gift boxes be refunded?
Partially used gift boxes cannot be refunded at HOTEL LE CHABICHOU.
Is it possible to exchange a gift box for another of equivalent or higher value?
It is quite possible to exchange a gift box for another of equal or greater value, according to the establishment's conditions. You will thus be able to choose from our various gastronomic and wellness experiences, such as a 5-course dinner or a custom massage, to offer an exceptional moment to your loved ones at HOTEL LE CHABICHOU.
Does the right of withdrawal apply to the purchase of a gift box?
The HOTEL LE CHABICHOU gift box is non-exchangeable and non-refundable, as it is a service provision.
Can I cancel a gift box that has already been sent by email or mail?
The cancellation of an already sent gift box depends on the conditions specified at the time of purchase. At HOTEL LE CHABICHOU, we invite you to check these conditions to know the applicable terms.
What should I do if the received box is damaged or contains an error?
If the gift box you received is damaged or contains an error, a photo of the box will be necessary to process your request quickly according to the establishment's conditions. The gift boxes from HOTEL LE CHABICHOU are customizable and sent immediately in digital format, with a gift envelope version to your home.
Can I get a refund for a gift box if I change my mind after purchase?
The refund of a gift box depends on the general terms and conditions of HOTEL LE CHABICHOU.
What happens if the recipient couldn't use the gift box before its expiration date?
The gift box must be used before its expiration date to enjoy the experience offered by HOTEL LE CHABICHOU.
Is a voucher issued if the gift box is not used?
In case of non-use of the gift box, the establishment HOTEL LE CHABICHOU offers a credit according to the specific conditions mentioned at the time of purchase.
How can I redeem the cashback?
To use your gift box, follow the instructions indicated on it or on the establishment's website. The beneficiary can book their dates directly with HOTEL LE CHABICHOU.
What is the processing time for a refund after I make a request?
The refund deadlines for a gift box purchased at HOTEL LE CHABICHOU depend on the purchase conditions. Refunds are possible according to the terms specified at the time of order.
I purchased a gift box/voucher, but I would like to cancel the purchase. Is this possible?
Gift boxes purchased for HOTEL LE CHABICHOU are neither exchangeable nor refundable. They are valid for a unique wellness or gastronomic experience, depending on your choice.
Are there any dates excluded for gift boxes?
Some dates may be excluded for the use of your gift box. Check the available dates when making your reservation at our establishment, HOTEL LE CHABICHOU.
Is booking with a gift box subject to availability?
The reservation with a gift box at HOTEL LE CHABICHOU is subject to the availability of the establishment. We recommend that you book your dates quickly to fully enjoy your experience.
I've lost my password to log into my account, what can I do?
To reset your password and access your account, click on the 'Forgot Password' link on the login page. An email will be sent to you to create a new password so you can fully enjoy your experience at our establishment HOTEL LE CHABICHOU.
Do I need the gift box number to make a reservation with a gift box?
To book with your gift box at HOTEL LE CHABICHOU, have its number ready, as it will be required to validate your reservation.
Can I use my gift box on the weekend?
The use of your gift box on the weekend depends on the availability of the establishment. You can enjoy various experiences, such as a gastronomic dinner or a moment of well-being at the spa, depending on your preferences and the availability at HOTEL LE CHABICHOU.
Can I use my gift box on holidays?
The use of your gift box at HOTEL LE CHABICHOU may be subject to specific conditions depending on the dates chosen. To fully enjoy your gastronomic or wellness experience, it is recommended to check the availability and reservation conditions directly with the HOTEL LE CHABICHOU establishment.
Can I freely choose my dates with a gift box?
The reservation dates with a gift box depend on the availability of the establishment. The beneficiary can book their dates at HOTEL LE CHABICHOU.
Can I book online with my gift voucher?
Booking with a gift box is done directly with the establishment HOTEL LE CHABICHOU, which will offer you available dates to enjoy your experience.
Can I make a reservation by phone with my gift box?
You can make a reservation by phone with your gift box at HOTEL LE CHABICHOU.
Can I make a reservation by email with my gift box?
Email reservation is possible with your gift box at HOTEL LE CHABICHOU.
Is it possible to modify my gift box to a gift box of equal or lesser value?
You can exchange your gift box for a box of equal or lesser value, according to the establishment's conditions. This modification is possible to offer you an experience tailored to your desires at HOTEL LE CHABICHOU.
Does my gift box cover the entire service?
Your gift box covers the chosen service, as indicated on your exchange voucher. Any additional costs, such as a food and wine pairing, are your responsibility. Your wellness or gastronomic experience will take place at our establishment, HOTEL LE CHABICHOU.
Is my gift box personalized?
Your gift box is personalized with the name of the beneficiary indicated at the time of purchase. It is valid for a unique experience at our establishment, HOTEL LE CHABICHOU.
Can my gift box be used all at once?
Your gift box for HOTEL LE CHABICHOU is valid for a single use. You can fully enjoy the chosen experience, such as a gourmet dinner or a moment of well-being, during your stay at our HOTEL LE CHABICHOU establishment.
Is my gift box valid in multiple establishments of a group?
Your gift box is valid only for services within our establishment HOTEL LE CHABICHOU.
Is my gift box valid in only one establishment?
Your gift box is valid only for services within our establishment, HOTEL LE CHABICHOU.
Is an upgrade possible with an additional fee using my gift box?
Upgrading your room is possible depending on availability and the establishment's conditions. Upgrade options can be discussed during your booking at our establishment, HOTEL LE CHABICHOU.
Can someone else use my gift box?
The gift box you received is personal and can only be used by you. You can book your dates at HOTEL LE CHABICHOU to enjoy your experience.
Can an additional payment be requested on-site when using the gift box?
An additional payment may be required when using your gift box according to the establishment's conditions. The terms are specified on your gift box, at our establishment HOTEL LE CHABICHOU.
Is an ID required upon arrival when using a gift box?
An ID may be requested upon your arrival at HOTEL LE CHABICHOU.
Do you accept pets?
The presence of pets depends on the establishment's conditions. We invite you to check directly with the hotel or the restaurant. HOTEL LE CHABICHOU.
How do I proceed with reserving my gift voucher?
To reserve your gift voucher at HOTEL LE CHABICHOU, log in to your account and follow the instructions on our website. You will then be able to choose your dates and fully enjoy your experience.
Do I need to create a customer account to purchase a gift box?
It is not necessary to create a customer account to purchase a gift box. You can place your order as a guest and enjoy your wellness or gastronomic experience at our establishment HOTEL LE CHABICHOU.
Is my gift card divisible? Can I use it multiple times?
Your gift voucher can be used in several installments, depending on the availability at our establishment, HOTEL LE CHABICHOU.
What are the check-in and check-out times?
The check-in and check-out times are specified when you book your gift box at our establishment, HOTEL LE CHABICHOU.
What services are included in a gift certificate?
The services included in a gift voucher vary depending on the chosen box set. You can enjoy a 5-course gastronomic experience, a custom massage, or a relaxing moment at the spa, among other options. Discover the details of each box set for HOTEL LE CHABICHOU.
What is the difference between a gift box and a free amount voucher?
A gift box from HOTEL LE CHABICHOU allows you to choose from predefined wellness and gastronomic experiences, while an open amount voucher lets you pay for a service of your choice up to the selected amount.
Are the terms of use clearly stated?
The terms and conditions of our gift boxes are available on our website. You can consult them before your purchase to know the details and usage terms, at our establishment HOTEL LE CHABICHOU.
How do I use a gift box during booking?
To use your gift box, simply mention your unique code when booking with HOTEL LE CHABICHOU. The lucky recipient can then choose their dates and fully enjoy their experience.
Can the gift box be transferred to a third party?
The gift box can be given to a third party. Simply indicate this during the order or modify the beneficiary directly on your account. The beneficiary can then book their dates at the HOTEL LE CHABICHOU establishment.
Can the validity of a gift box be extended or renewed?
The extension or renewal of a gift box's validity may be considered according to the establishment's conditions. The gift boxes from HOTEL LE CHABICHOU offer an exceptional experience, whether for a gastronomic getaway or a moment of well-being.
What should I do if I lose or do not receive the gift box?
In case of loss or non-receipt of your gift box, a duplicate or a digital box will be sent to you according to the conditions of the establishment HOTEL LE CHABICHOU.
What is the validity period of a gift box?
The validity period of a HOTEL LE CHABICHOU gift box is generally 1 to 3 years depending on the establishment. You can check the specific conditions at the time of purchase to know the exact duration.
Are children allowed?
HOTEL LE CHABICHOU accepts children, but it is recommended to check the specific conditions at the time of booking to ensure the experience suits all family members.
What happens if the recipient does not use the entire value of the gift card or exceeds it?
If the beneficiary does not spend the entire value of the gift box, the remaining balance is lost. In case of exceeding the value, an additional payment is required according to the conditions of the establishment HOTEL LE CHABICHOU.
Is the spa access private?
Access to the spa at our establishment, HOTEL LE CHABICHOU, depends on the conditions of the chosen gift box. You can enjoy an unparalleled wellness and refinement experience, as offered by our Lunch and spa gift box.
What types of gift boxes do you offer?
We offer gift boxes for gastronomic experiences, moments of well-being, or a combination of both. You can give a 5-course gastronomic dinner, a custom massage, or a well-being getaway with lunch and spa. These gift boxes are available at our establishment HOTEL LE CHABICHOU.